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What We Do

Full-Spectrum IT Services

Everything a Louisville business needs to stay secure, connected, and productive, from one local team that knows your environment by name.

Photo: Charles Delano, USACE Louisville District, CC BY 2.0

01 · Managed IT Services

Your Outsourced IT Department

Proactive monitoring, maintenance, and management of your whole IT environment for a predictable monthly rate. We catch problems early so your team doesn't have to.

What's included
  • 24/7 monitoring of servers, workstations, and network gear
  • Patch management for Windows, macOS, and key apps
  • Backup monitoring with regular restore testing
  • Asset inventory, license tracking, and lifecycle planning
  • Quarterly technology reviews in plain English
  • Vendor management: ISPs, copiers, phones, line-of-business apps
What's included
  • Office network design and structured cabling coordination
  • Firewall configuration, segmentation, and VLANs
  • Site-to-site and remote-access VPN
  • Business Wi-Fi surveys and deployment
  • Multi-location WAN for offices across the metro
  • Network documentation you actually get to keep
02 · Network Engineering

Networks Built Right the First Time

Design, deployment, and optimization of LAN, WAN, VPN, firewall, and wireless infrastructure. Whether it's a new suite downtown or a warehouse by the airport, we build it to scale.

03 · Cybersecurity

Layered Defense for Real-World Threats

Ransomware and phishing target small businesses precisely because they're under-protected. We put practical layers in place without slowing your team down.

What's included
  • Endpoint detection and response on every device
  • Email filtering and phishing protection
  • Multi-factor authentication rollout
  • Security awareness training for staff
  • Vulnerability scanning and hardening
  • Incident response planning, before you need it
04 · Cloud Solutions

Work From Anywhere, Securely

Microsoft 365, cloud backups, remote access, and migration services designed to keep your team productive from the office, home, or the road.

  • Microsoft 365 setup, licensing, and migration
  • SharePoint / OneDrive file structure
  • Cloud backup for M365 and servers
05 · Helpdesk Support

Answers When You Need Them

Fast remote and on-site support when problems happen. You reach a local tech who already knows your setup, not a ticket queue in another time zone.

  • Remote support Mon–Fri 8am–6pm
  • On-site visits across the Louisville metro
  • 24/7 emergency line for critical outages
Common Questions

Before You Call

Do you only work with businesses in Louisville?

Louisville Metro is home base, and we regularly serve Southern Indiana, Oldham, Bullitt, and Shelby counties. Remote support works anywhere.

Do I have to sign a long-term contract?

No. We'd rather earn your business every month. Project work and hourly support are available too.

What happens during the free assessment?

We review your network, devices, backups, and security basics, then walk you through what's working, what's at risk, and what we'd prioritize first.

Can you work with our existing IT person?

Absolutely. Many clients use us as backup or for specialized projects like networking, security, or healthcare integrations.

Not sure which service you need?

Start with a free assessment and we'll tell you honestly.

Book Your Assessment